© 2023 Chimoo Pty Ltd trading as Pixecart.com.
Brands & Trademarks are the property of their
Wherever we refer to the ‘Site’ in this agreement, we refer to the Pixecart platform that can be found at https://pixecart.com. When we use the term ‘Pixecart’, ‘we’ or ‘us’, it reflects our ownership of the brand and the fact that we own and maintain the Pixecart website.
The type of personal information we gather
We gather specific personal information of users of and visitors to the Site.
The types of personal information we mainly gather are: user-names, names of members, email addresses, IP addresses, other relevant contact information, survey data, blogs, photos, payment details, examples, third-party payment service providers, transaction information, tax details, support questions, comments posted on forum pages (where applicable), where content users have given us permission to publish on our Site for example details of items, users’ activities on the Site (include any selections or inputs into items) and web as well as email analytics data. In addition, we gather personal information from job applicants (for example CV, job application form, cover letter and notes on the interview notes).
How we gather personal information
Your personal information is gathered when you share it with us, or automatically when you browse the Site, or from others when you use their services linked to the Site.
Personal information we obtain from other sources
Typically, your personal information is usually obtained from you. However, in some instances, some types of personal information will be obtained from others. Specifically, they include:
How your personal information is used
Your personal information will be used in the following way:
When we share your personal information
Your personal information will be disclosed to the following parties:
Where your personal information is transferred and/or stored
Your personal information is stored in secure servers operated by us and our appointed service providers, with physical copies occasionally stored on secure locations and premises in Australia. The security and access to personal information stored by us are ensured with controls that include username, authentication of, passwords, two-factor password verification and data encryption, where relevant.
How your personal information is kept safe and secure
Your personal information can be accessed by logging into your account. In addition, you can ask to access other personal information we have about you as well as ask for rectifications to be made in the event of errors in your personal information. You can shut down your account with us as and when you wish to. To obtain or request for rectification to your personal information, get in touch with Pixecart privacy champion listed at the end of this document.
How you can obtain your personal information
Your personal information can be accessed by logging into your account. In addition, you can ask for other personal information we have about you and ask for rectifications to be made in the event of errors. You can shut down your account as and when you wish to. To obtain and request for rectification to your personal information, get in touch with Pixecart privacy champion listed in the final page of this document.
Making marketing selections concerning your personal information
When you have given us permission to act accordingly in this regard (for example, by putting yourself on Pixecart’s emailing list or recorded your interest in being kept informed of our offers or other news from us) we will share the marketing information we feel may be of interest and relevance to you via email. Do note you can remove yourself from the list by choosing to unsubscribe so that you will no longer receive this correspondence. This option can be found in the email communication sent to you.
Cookies (not the edible ones!) and web analytics
When you are on our Site, some general information that does not disclose your identity is recorded. When you log into your account, parts of the information obtained may be with regards to your account. They include details like:
1. your IP or proxy server IP address;
2. the requested domain name;
3. your internet service provider may be recorded depending on how your ISP connection was configured;
4. the date and time you were on the website;
5. how long your session was;
6. the pages you visited;
7. the monthly frequency of your visit to our site;
8. the URL file you viewed and information pertaining to it;
9. the website that brought you to our Site;
10. your computer’s operating system;
11. your web browser’s technical capabilities,
Policy concerning children
The contents of our site are inappropriate for anyone below the age of 16 years. If you are below this age, we request you don’t use our site or share any of your personal information (if you are a tech wiz in this age group, please request an adult closest to you to use the site on your behalf). However, if your age falls between 16-18 years, you are welcomed to visit the Site. To register yourself as a user, you must be supervised by a parent or guardian. Your parents or guardian will be responsible for your use of the Site.
Information you disclose or provide to others
Length of time we keep your personal information
How you can get in touch with us
Should you have any questions pertaining to our privacy practices or the management of your personal information, you can get in touch with our privacy champion in writing and address it to PO Box 858 Albany Creek 4035 Queensland or you can contact us here.
If you reside in or are visiting the European Economic Area these rules are equally applicable to you:
In compliance with relevant EU data protection law, including General Data Protection Regulation 2016/679 (the ‘GDPR’), we are a data controller of your personal data.
How you can obtain your personal information
You have the right to request for your personal information to be transferred (that is, to be transferred in a structured, widely used and machine-readable format, to you), to have it removed or limit its processing. In addition, you have the right to refuse some parts of the processing that is based on our rightful interests, for example, profiling that we execute to undertake direct marketing activities and where permission has been granted by you to us to process your information, to retract the permission which is comprehensively explained below.
These rights are applicable to certain situations only – for example when we are able to prove we have the legal rights to process your personal information. In some cases, it means we may keep some of the information although your consent has been retracted.
It is considered mandatory to release your personal information when it is required to adhere to legal or contractual requirements. In the event the data is not given, we will not be in the position to fulfil the contractual obligations we have with you, or fulfil obligations imposed on us. Outside of this context, sharing your personal data that has been requested for is not mandatory.
We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.
Contact Pixecart today if you have any questions
Chimoo Pty Ltd, trading as Pixecart